Thank you for purchasing kitchenware from our website. Please read the following shipping policy to understand the order delivery process.
Shipping Information
All orders are shipped from our U.S. warehouse.
Order processing time: Same-day processing
Estimated shipping time: 2 business days
Once payment is successfully processed, we will promptly pick, pack, and arrange shipment for your items.
Logistics Partners
To ensure safe and efficient delivery, we partner with major U.S. logistics providers, including but not limited to:
USPS (United States Postal Service)
UPS
FedEx
DHL eCommerce
The specific carrier will be automatically selected based on the delivery address, product type, and warehouse arrangements.
Delivery Information
Most orders will be delivered within the estimated timeframe. Actual delivery times may be delayed due to weather, holidays, peak shipping periods, or other factors beyond our control.
Please ensure that your delivery information is accurate and complete to avoid delivery failures or delays.
Returns and Refunds
Returns may be requested within 30 days of receipt;
Items must be in their original condition and packaging;
Once the return is approved, the refund will be processed within 3 business days;
Refunds will be issued to the original payment method.
Clearance Sale Information
Due to ongoing operating losses, we are currently holding a clearance sale.
Stock for some items is limited and available only while supplies last; certain products may not be restocked. We recommend placing your order while stock is available.